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Privacy Policy

We’re committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

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Effective Date: May 21, 2025

At Heidelberger Integrative Health & Medicine (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website heidelberger-health.com, schedule appointments, or communicate with us.

1. Information We Collect

We may collect the following types of personal information:

  • Name, email address, phone number, and mailing address

  • Health-related information voluntarily shared through contact forms or appointment requests

  • Payment information (if applicable)

  • IP address and browser details (for analytics purposes)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Respond to inquiries and messages

  • Improve our website and services

  • Send updates or wellness-related communications (if subscribed)

  • Comply with legal or regulatory obligations

3. How We Protect Your Information

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure. Sensitive information is stored securely and only accessible to authorized personnel.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers that help us operate our business or comply with legal requirements.

5. Cookies and Tracking Technologies

Our website may use cookies or analytics tools (like Google Analytics) to improve your browsing experience. You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data (as permitted by law)

  • Opt out of marketing communications

To make such requests, please contact us here.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us here.